![]() ![]() Although easily done, especially if it’s a copy-paste task, Dropbox will reject the file. Any larger and Dropbox won’t accept the upload.Īlso, be wary of adding an extra space at the end of the file name. Something else to keep in mind when naming your file: You’re only allowed 260 characters. ![]() Try renaming your file using words and numbers if possible. Rename Your Fileĭepending on your device, if your file name has a special character, it won’t be able to be uploaded. If the device you’re currently using Dropbox with doesn’t automatically update applications, you may be running a previous version that no longer works correctly. Try re-opening the file in Dropbox to see if that fixed the issue. Check what you have open and close what’s unnecessary. There may be occasions when Dropbox won’t be able to upload a file due to it being opened and in use in a different app. Here are a few options that may remedy the problem. This will be denoted by the “Sync Error” icon, a white cross on a red background. TroubleshootingĪs mentioned previously, the main issue most users experience with Dropbox is their files not uploading correctly. This icon will appear next to a file that hasn’t been uploaded to your Dropbox account but can be found in your computer’s Dropbox folder. This icon will appear next to your folder when it has been opened via the Dropbox folder.Ī white minus on gray background = Ignored File This could be for several reasons, and this article will give you a few solutions to try below.Ī green tick on white background = Available This icon will appear when a file has been unable to be uploaded to Dropbox. This icon will appear when a file is being uploaded to Dropbox but is still being updated.Ī white cross on red background = Sync Error There are a few more icons that you will encounter on Dropbox:Ī white circle of arrows on blue background = Sync in Progress Also, you’re unable to view online-only files on your computer that are already saved in your Dropbox folder. The main differences between the two are that Selective Sync will only allow you to upload complete folders, not individual files. There is another option available via Dropbox called Selective Sync. When you’ve finished working on your file, make it “online-only” again using the steps above to reclaim the memory. Once the file is opened, you can make changes as usual, but it will begin to take up space on your computer.Īn icon at the side of the file will also show a white tick on a green background. Once the file is saved, it will show as “online-only.” This means that you can’t make any changes to the document, but you can still view it. Click “⋮”, which will give you further options.From there, find the folder or file you need to upload.Once clicked, a cloud icon surrounded by gray will appear next to the selected file, and the file will be removed from your hard drive. Find the file you want to upload and right-click.Open your File Explorer (for Mac users, this will be your Finder) and find the Dropbox folder created when Dropbox was first installed.Most people would like to free up some space on their computer and make it run more smoothly, right? Well, with Smart Sync, not only can you save your files online and get some memory back, but collaborators can view the files online as well. This article will explain everything you need to know about how to use Dropbox Smart Sync. By saving your files online, you will then be able to delete them from your computer.įortunately, this is a relatively straightforward process across all the most popular devices. Learn more about how Dropbox syncs your files.Dropbox’s Smart Sync feature will free up valuable space on your hard drive. The changes will sync once you are back online. If you make changes to an offline file or folder while you’re not connected to the internet, those changes won’t automatically sync between your offline device and the others devices you use to access Dropbox. You don’t need access to the internet to open or interact with these files. Files that you make available offline are stored locally on your computer or mobile, so do take up storage space.Once a file is made online-only, it won’t take up storage space on your computer or mobile device, but it will take up space on. Online-only files are stored online and can only be accessed with an internet connection on.This article explains how admins can manage online-only settings for their teams.Ĭertain types of admins can change the default setting for new files stored and synced in Dropbox. As an admin you can use to make files online-only so they don’t take up hard drive space. ![]()
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